Shipping policy

Estimated Processing Time:

  • Orders are processed within 2–3 business days
  • This includes order verification, quality checks, and packaging
  • Free shipping to all shipping destinations. No minimum purchase is required unless stated otherwise.

Estimated Delivery :

  • Estimated delivery: 7–15 business days
  • Some items may arrive sooner, while others may take slightly longer during peak periods

Tracking Information

  • Once your order is shipped, you will receive a tracking number via email

    Tracking updates may take 2–5 days to appear after shipment

Multiple Packages

  • If you order multiple items, they may arrive in separate packages
  • This is due to items being shipped from different warehouses

Shipping Locations 

We currently ship to:

  • USA, Canada, Qatar, UAE and all selected international destinations.

Shipping Cost

  • We offer FREE shipping for all selected destinations

Customs, Duties & Taxes

  •  Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
  •  Gentlo is not responsible for delays caused by customs clearance

Address Accuracy

  • Please ensure your shipping address is complete and accurate
  • Gentlo is not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Us

If you have any questions about shipping, please contact us at:

📧 [info@gentlo.co ]

WhatsApp+97430564076